INFORMATION AND CONSENT STATEMENT

regarding the processing of the customer's personal data

GHS-COM S.R.L. – applicable starting August 23, 2026

Personal Data Controller: GHS-COM S.R.L., IDNO: 1002600034424, headquarters in Chișinău municipality, 6 Dmitrie Cantemir Blvd., e-mail: info@pumamoldova.md, phone: +37376003800.

This statement is drawn up in accordance with Law no. 195/2024 on personal data protection, in force as of August 23, 2026. It complements the Policy on the Processing of Personal Data of GHS-COM S.R.L., available on the Company's website and/or at the points of sale.

 

1. Customer Data

Field	Details
First and Last Name	____________________________
Phone	____________________________
E-mail	____________________________
Loyalty card/account no. (if applicable)	____________________________

2. Processing that does not require customer consent

The customer is informed that GHS-COM may process strictly necessary data without requesting separate consent when there is another legal ground provided by law, including for:

• creating and managing the customer account, taking, confirming, and executing orders;
• delivering products and operational communications regarding the order; for delivery, necessary data may be transmitted to the courier provider, including FAN Courier;
• processing payments and refunds, issuing fiscal and accounting documents, and executing obligations stipulated by law;
• returns, exchanges, warranties, complaints, and resolving customer requests;
• administering the loyalty program, to the extent that processing is necessary to execute the program's rules;
• system security, fraud prevention, and defending the legitimate rights and interests of the Company, in compliance with legal conditions.

 

Refusal to provide the data that is objectively necessary for concluding or executing the contract may make it impossible to place or deliver the order or to provide the requested service.

 

3. Optional consent for commercial communications

Consent for marketing is voluntary, distinct from purchasing products and participating in the loyalty program. The customer can refuse without any consequence on their ability to purchase products or benefit from contractual services.

 

Please check your desired options separately:

• ☐ YES ☐ NO – I agree to receive via E-MAIL information about promotions, discounts, new products and collections, campaigns, contests, and other commercial offers from GHS-COM S.R.L.
• ☐ YES ☐ NO – I agree to receive via SMS information about promotions, discounts, new products and collections, campaigns, contests, and other commercial offers from GHS-COM S.R.L.
• ☐ YES ☐ NO – I agree that my purchase history and commercial preferences be used for selecting and sending personalized offers, without producing legal effects or similarly significant effects on me.

 

Failure to check the "YES" option will not be interpreted as consent. Options must not be pre-checked in the electronic form.

 

4. Withdrawal of consent and objection to marketing

The customer can withdraw their consent at any time, free of charge and as easily as it was granted, via the unsubscribe link in the e-mail, through the mechanism indicated in the SMS, or through a request sent to GHS-COM at the contact details above. The withdrawal takes effect for the future and does not affect the lawfulness of the processing carried out prior to the withdrawal.

Following withdrawal, GHS-COM may keep strictly necessary data in a suppression list, exclusively to prevent the resending of unwanted commercial communications.

 

5. Recipients and providers

To the extent necessary to achieve the described purposes, data may be communicated to courier providers (including FAN Courier), payment service providers, IT/hosting, CRM/loyalty, e-mail/SMS service providers, professional consultants, and competent authorities, under the conditions of Law no. 195/2024 and the GHS-COM Privacy Policy.

 

6. Data subject rights

Under the conditions of Law no. 195/2024, the customer may exercise, as applicable, the right to information, access, rectification, erasure, restriction, portability, objection, withdrawal of consent, as well as the rights applicable to automated individual decision-making. The customer may lodge a complaint with the National Center for Personal Data Protection (NCPDP / CNPDCP) and may apply to the competent court.

 

7. Customer confirmation

By signing/checking electronically, I confirm that I have received in a concise, transparent, and easily accessible form the essential information regarding the processing of my data and that I had the opportunity to consult the GHS-COM Privacy Policy. I understand that the processing necessary for the execution of the contract or the fulfillment of legal obligations does not depend on my consent for marketing.

Field	Details
Customer's First and Last Name	____________________________
Date	____ / ____ / 20____
Signature / Electronic Confirmation	____________________________