Payment and delivery

Method of payment for the order.
The order can be paid:

a) By bank cards online.
The following types of bank cards are accepted for payment:

  • Visa 
  • Mastercard

To make a payment, you will need to enter your bank card details.

Transmission of this information is carried out in compliance with all the necessary safety measures. Information is transmitted in encrypted form and is stored only on a specialized server of the payment system. The site and the store do not know and do not store your bank card data.

b) In cash upon receipt

с) By bank cards upon receipt (only for Chișinău citizens)

d) Card payments using an installment plan with MAIB LiberCard and VictoriaBank STAR CARD
For paying in installments, select the product, add it to the cart and make a purchase, as if paying with a regular bank card.

PUMA sporting goods delivery terms
The online sportswear store with free shipping (for Chisinau) offers a wide range of men's and women's clothing, shoes and accessories for sports and everyday wear. T-shirts, sweatshirts, shirts, tracksuits and sneakers can be bought with delivery to any city in Moldova. 

Delivery period.

The delivery time across Chisinau does not take more than 3 working days Monday-Friday

At the time of transfer of the goods, the buyer receives from the courier the following documents for the goods:

  • Cashier's check;
  • Warranty card with the seller's stamp.

Delivery is carried out to the front door of the client's house / entrance, our courier does not go up to the apartment.

We will be very grateful if you meet him at the entrance to the building. Hope for your understanding.

Get orders fast with PUMA express delivery!

Express delivery is carried out only in Chisinau within 3 hours on weekdays, after the order is processed by the manager of the PUMA online store! Delivery cost of express delivery is 199 lei.

Attention! Express delivery service in 3 hours is available when ordering on weekdays before 15:00.

Our main goal is to provide you with quality and fast delivery. We guarantee that the parcel will be delivered on time, and most importantly, safe.

Delivery in Moldova (except Transnistria) takes 5 working days on workdays (Monday-Friday).

Note that delivery time may vary depending on the volume of orders, the current weather conditions and holidays. We do our best to ship your order promptly and deliver it to you as soon as possible.

At the time of transfer of the goods, the buyer receives from the seller the following documents for the goods:

  • Cashier's check;
  • Warranty card with the seller's stamp.

Delivery across Moldova is carried out by the FAN Courier company. Delivery cost to other cities is 70 lei. The total amount of the order, including delivery, you can see in your basket when placing an order.

PickPoint payment on the website

The service is provided free of charge. The order can be delivered to any store. The product fitting service is not provided. The refusal service is provided. Payment by card on the website. If the order was placed before 12 p.m delivery will be on the same day (Mon - Fri). If the order was placed after 12 p.m delivery will be transferred on the next day. When your ordered goods will be delivered to the selected store, you will receive an SMS notification on your phone.


  • All applications are processed in turn on weekdays (Monday-Friday) from 09:00 to 17:30;
  • Delivery of orders is carried out only after confirmation of the order by the phone number specified when placing the order;
  • At the agreed delivery time of the order, the buyer must be at the delivery address;
  • Upon receipt of the goods, the buyer must, in the presence of the courier, inspect the goods for the presence of the complete set and the absence of external defects in the product;
  • After receiving the goods, claims about the appearance and packaging will not be accepted;
  • Return shipping will not be refunded;
  • If you ordered express delivery, but things did not fit you, you still pay for delivery;
  • Applications accepted on weekends are processed on Monday from 9:00 to 17:30.


Size guide